Warranty will cover replacement of any cracked or loose tiles or grout due to improper installation for up to 1 years.
Notification of a problem to Tile Styles LLC regarding the installation provided by us is required immediately upon discovery of the alleged defect. Routine sealing of grout is recommended twice per year by the customer.  Tile will be sealed after initial installation for all standard cementitious grout used by Tile Styles LLC.
Warranty does not cover cracked tile due to foundations that have cracked after installation unless you had chosen to upgrade to the Schulter Kerdi Anti-Fracture system and in this case we will replace the cracked tiles that exist over the Membrane System.
Warranty will cover leaks in Built Tiled Showers due to improper installation for up to 2 years; warranty does not cover any leaks due to plumbing and all repairs related to a plumbing leak will be at full charge.
Built Shower Warranty will be voided if Shower exclosure has had any alteration to it since original installation.
In the event of tile replacement, Tile Styles cannot guarantee nor be responsible for shade differences in tiles or grout.
Tile Styles will not cover damage caused by abuse, abnormal use, acts of God, alterations after the installation provided by Tile Styles LLC., or any other cause beyond the control of Tile Styles LLC.
Notification of a problem to Tile Styles LLC., regarding installation is required immediately upon the discovery of the alleged defect.
Routine Sealing of grout is available upon request of customer along with an inspection of installation on the anniversary of 1 year from the date of completion. Customer will need to contact Tile Styles LLC. to schedule routine sealing and inspection. Customer will be required to purchase the sealer and all labor will be provided free of charge by Tile Styles LLC.
Tile and stone should be inspected prior to installation and any defects must be reported at that time. Installation constitutes acceptance of the product. With respect to tile and stone, variations in color, shade, flow, grain, tonality, crazing veining, and texture are inherent characteristics thereof and are not defects. Variations in facial dimensions and thickness will be allowed as per industry standards. No warranties are made against scratching, or wear due to:  alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents. These warranties do not cover damage caused by disasters such as fire, flood, wind, and lightning; or any other abuse or misuse by the purchaser.